Frequently Asked Questions

Your account will be created automatically upon successful registration as a student of Murang'a University of Technology and your login credentials will be emailed to you

Click here to access Masomo Portal.
Type in your username and password and after you log in you will be forced to change your password. For security reasons, please ensure that your password is strong enough. A login code will be emailed to you to verify ownership of the account

Click here to access the Students Masomo Portal Manual.

Find more information about access to the Masomo portal, download the student manual. If you still have challenges write to odel@mut.ac.ke for assistance with Moodle and LMS related queries or call our Directorate via phone number +254-746 487 175

You can contact the Open Distance & ELearning (ODEL) via odel@mut.ac.ke , via through ticketing system ICT Help desk or call our Directorate via phone number +254-746 487 175 for assistance with Masomo portal and virtual learning related queries.

Kindly write to the ICT support through the ICT Help Desk for Student email related Queries.

For you to be able to see units on the LMS, you must first register the units on the Student portal

For those who haven’t fully paid the school fees, kindly ask your Lecturer to provide Enrollment Key for you to access the specific unit

Click on the Reset password button, provide your correct username or email address to reset your password.

All the learning materials are uploaded in the Masomo Portal by the lecturers. Incase no material is available online, kindly contact that specific lecturer.

In case you missed any CAT/Assessment by any chance, you should lias with your lecturer with a genuine reason why you missed then a makeup will be reset for you!

There are no physical classes. Everything is conducted online. However, there are times where the lecturer may want to have a face-to-face session or the course unit requires a presentation to be made and thus requires you to be in the agreed venue physically.

You can interact with your lecturers on the Masomo e-learning platform and off the platform. On the platform you can use the Discussion forums, Chat sessions and Messaging (You will be taught how to use these during your orientation). Away from the platform, you can use email, texts or phone calls.

Once you login to your student portal account, the amount you are required to pay is shown in the dashboard. Additionally, the amount to pay for your course is given in the course description in the programmes page. Every program has a link named 'View Fees' which you can use to check the amount to pay and the means to pay. A fee statement is also attached there Once you pay your fees to the appropriate accounts, the amount you pay is credited to your acocunt and will reflect in your fee statement in the student portal.

Upon becoming a student, the students is allowed access to the university library at any of the campuses as well as links to the various online journals the university has subscribed to. Additionally, after each topic, your lecturer provides a list of resources that pertain to the topic content some of which are downloadable articles.

Examination

Each course shall be evaluated within the academic year in which it is taken. The assessment will encompass quizzes, contributions to discussion forums, participation in chats, completion of both individual and group assignments which will form part of continuous assessments test. There will be end the semester examinations where applicable. The university’s examination policy shall apply in the conduct of these assessment.

Grading

The grading policy of the university shall be followed in the administration of the examination. This policy stipulates a distribution of 30% and 40% for continuous assessments and 70% and 60% for final examinations of undergraduate and postgraduate programmes respectively unless a different ratio for continuous assessments and final examinations is applicable in certain cases.

Centre for Examination

Exams can take place physically either at the main campus or at designated examination centre, with coordination handled by the university’s examination office. Students are required to be acquainted with the course syllabus and be aware of the designated locations of examinations for course.

Format of Examination

The exams can be conducted either in an online format or as supervised print-based examinations taken in a physical setting.